VENDOR FAQ

 

We are thrilled you will be a part of our 4-day Summer Pop Up Shop! Please bookmark this page for quick reference to any questions you may have about the Pop Up Shop. If you cannot find the answer to your question there, please email us at info@eastwestpopupshop.com and we will get back to you as soon as we can.

 

EVENT DETAILS

VIP Preview Wednesday, June 21 | 5-9PM
Thursday-Saturday, June 22-24 | 10AM-8PM
Sunday, June 25 | 10AM-6PM

278 Haywood Road, Asheville, NC 28806
 

INVENTORY

It is completely up to you as to how many items and what price range to bring for the Spring Pop Up Shop. We do recommend bringing a range of items to suit different tastes. If you have best sellers, we recommend bringing multiples of those. Best sellers are mid-priced items between the $20-50 range. Higher priced items do sell, just not too many of them, and we find they help mid to lower priced items move.

Each item needs to be clearly tagged with a price and your Vendor ID that has been assigned to you. When tagging your items, please be sure to make your price the standout number. This helps shoppers not mistake a vendor number for a price number or vice versa.

Click here for a full list of Vendor IDs.

 

vip PREVIEW

We’re hosting a ticketed VIP Preview Wednesday evening, June 21st from 5-9PM, filled with music, food, and drinks. We'd love to see you there! We'd like to offer vendors a 10% discount off your purchases made that evening only! 

 

RESTOCKING

We will have dedicated space for back stock during the Pop Up Shop. Vendors are always welcome throughout the show to check on their inventory and if we find a vendor needs to restock, we will contact them directly.

 

INVENTORY LIST

Each vendor is required to provide an inventory list comprised of everything that will be dropped off at the pop up shop. This list should have a description of each individual item/group of like items and price. Click here for a sample inventory list you are welcome to use. Please note, the inventory list is very helpful and is used at the checkout for quick reference when a price tag has fallen off. Unfortunately we are not able to give a detailed description of each item sold.

 

INVENTORY IMAGES

Please email us any new images of products that you would like us to use for social promotion on Instagram, Facebook, and our website. Otherwise we will use those we find on the website(s) you provided in your application and/or your social media platforms.

 

PLACEMENT + DISPLAYS

Our styling team will transform the East West Venue into a retail store and placing items throughout the shop. Please make sure that all items are tagged with your Vendor ID and pricing.

If you have a unique display/fixture we would love to use it. Please email us with any pictures/questions you may have regarding this.

We love to hear any thoughts you may have regarding set up leading up to the Pop Up Shop. However, please understand that after leaving your inventory and/or fixtures with the Pop Up Shop, there is no guarantee on display and/or placement and the team will ultimately decide on placement during the event.

 

INVENTORY DROP-OFF

Vendors need to drop off their product at our space between these times*:

MONDAY, JUNE 19 | 12pm-7PM

Make sure your items are packaged in labeled boxes or bins and don’t forget your inventory list.

*If this drop-off time does not work, email us ASAP to arrange another drop-off time.

 

INVENTORY PICK-UP

You may pick up your items after the closing of the shop either of these times:

SUNDAY, june 25 | 7-9pm*
MONDAY, june 26 | 10AM-2PM

*Please do not come before 7pm to pick up your inventory - unless you've pre-arranged something with us. 

As the pop up winds down, we will do our best to round up your inventory. But ultimately you will be responsible for packing up your inventory. If you cannot be present to collect your inventory, please make arrangements for someone else to do so.

The East West Venue is a space we rent to host the Pop Up Shop with other events taking place before and after the Pop Up Shop. Therefore, any inventory that has not been picked up Monday, June 26th after 2pm, we will charge a $45 storage and handling fee for each day left at the space.

 

SHIPPING OPTION

Please have items shipped to the Pop Up Shop arrive on or before Monday, June 19th and sent to:

East West Pop Up Shop*
278 Haywood Road
Asheville, NC 28806

*Please note, there is no building/unit number if the post office asks.

If you would like your items shipped back to you, we will be happy to. Vendors will assume all postage charges to/from the Pop Up Shop plus an added fee of $15 per hour based on the time it takes to package the remaining inventory. 

 

THEFT & LIABILITY

We will do everything within our power to prevent theft of products and displays, but we cannot guarantee that items will not go missing or get broken. Our team will make every effort to prevent any incidents. However we cannot be held responsible if theft or damage does occur.


PAYMENT

All vendors will receive a check for their final earnings including sales tax issued on or before Monday, July 3rd via PayPal or mailed - which you indicated on your application. Please note: PayPal charges a transaction fee of 2.9% + $0.30 of the amount sent. We will confirm payment method when you drop off your inventory.

Sales tax will be collected and paid by us for all the items sold.

 

MEDIA KIT

@eastwestpopupshop
#eastwestpopupshop

Facebook Event Page: https://www.facebook.com/events/1972245039662568/

Flyer graphic you’re welcome to print and distribute

Graphics for the Pop Up we encourage you to post all over your social media outlets