VENDOR FAQ

 

We are thrilled you will be a part of our 4-day Spring Pop Up Shop this spring. Please bookmark this page for quick reference to any questions you may have about the Pop Up Shop. If you cannot find the answer to your question there, please email us at info@eastwestpopupshop.com and we will get back to you as soon as we can.

 

EVENT DETAILS

VIP Opening Party Wednesday, March 22 | 6-9PM
Thursday-Saturday, March 23-25 | 10AM-8PM
Sunday, March 26 | 1PM-6PM

278 Haywood Road, Asheville, NC 28806
 

INVENTORY

It is completely up to you as to how many items and what price range to bring for the Spring Pop Up Shop. We do recommend bringing a range of items to suit different tastes. If you have best sellers, we recommend bringing multiples of those. Best sellers are mid-priced items between the $20-50 range. Higher priced items do sell, just not too many of them, and we find they help mid to lower priced items move.

Each item needs to be clearly tagged with a price and your Vendor ID that has been assigned to you. When tagging your items, please be sure to make your price the standout number. This helps shoppers not mistake a vendor number for a price number or vice versa.

Click here for a full list of Vendor IDs.

 

vip opening party & MEET THE MAKERS

We’re hosting a ticketed VIP Opening Party for Wednesday evening, March 22nd from 6-9PM, filled with music, food, drinks, and a first . We would love for this to be an opportunity for the community to meet the makers as well and hear the story behind their favorite products. All vendors are invited and as a little thank you to those who can make it, we'd like to offer vendors a 10% discount off your purchases made that evening only! 

 

RESTOCKING

We will have dedicated space for back stock during the Pop Up Shop. Vendors are always welcome throughout the show to check on their inventory and if we find a vendor needs to restock, we will contact them directly.

 

INVENTORY LIST

Each vendor is required to provide an inventory list comprised of everything that will be dropped off at the pop up shop. This list should have a description of each individual item/group of like items and price. Click here for a sample inventory list you are welcome to use. Please note, the inventory list is very helpful and is used at the checkout for quick reference when a price tag has fallen off. Unfortunately we are not able to give a detailed description of each item sold.

 

INVENTORY IMAGES

Please email us any new images of products that you would like us to use for social promotion on Instagram, Facebook, and our website. Otherwise we will use those we find on the website(s) you provided in your application and/or your social media platforms.

 

PLACEMENT + DISPLAYS

Our styling team will transform the East West Venue into a retail store and placing items throughout the shop. Please make sure that all items are tagged with your Vendor ID and pricing.

If you have a unique display/fixture we would love to use it. Please email us with any pictures/questions you may have regarding this.

 

INVENTORY DROP-OFF

Vendors need to drop off their product at our space between these times*:

MONDAY, MARCH 20 | 12pm-7PM

Make sure your items are packaged in labeled boxes or bins and don’t forget your inventory list.

*If this drop-off time does not work, email us ASAP to arrange another drop-off time.

 

INVENTORY PICK-UP

You may pick up your items after the closing of the shop either of these times:

SUNDAY, MARCH 26 | 7-9pm
MONDAY, MARCH 27 | 10AM-2PM

 

As the pop up winds down, we will do our best to round up your inventory. But ultimately you will be responsible for packing up your inventory. If you cannot be present to collect your inventory, please make arrangements for someone else to do so.

The East West Venue is a space we rent to host the Pop Up Shop with other events taking place before and after the Pop Up Shop. Therefore, any inventory that has not been picked up Monday, March 27th after 2pm, we will charge a $45 storage and handling fee for each day left at the space.

 

SHIPPING OPTION

Please have items shipped to the Pop Up Shop arrive on or before Monday, March 20th and sent to:

East West Pop Up Shop
278 Haywood Road
Asheville, NC 28806

If you would like your items shipped back to you, we will be happy to. Vendors will assume all postage charges to/from the Pop Up Shop plus an added fee of $15 per hour based on the time it takes to package the remaining inventory. 

 

THEFT & LIABILITY

We will do everything within our power to prevent theft of products and displays, but we cannot guarantee that items will not go missing or get broken. Our team will make every effort to prevent any incidents. However we cannot be held responsible if theft or damage does occur.


PAYMENT

All vendors will receive a check for their final earnings including sales tax issued on or before Monday, April 3rd via PayPal or mailed - which you indicated on your application. Please note: PayPal charges a transaction fee of 2.9% + $0.30 of the amount sent. We will confirm payment method when you drop off your inventory.

Sales tax will be collected and paid by us for all the items sold.

 

MEDIA KIT

@eastwestpopupshop
#eastwestpopupshop

Facebook Event Page: https://www.facebook.com/events/703259303176068/

Flyer graphic you’re welcome to print and distribute

Graphics for the Pop Up we encourage you to post all over your social media outlets